Parlacom Online Help

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• Introduction
  • System Requirements
  • Signing Up for an account
  • How to Login to Parlacom
• The Home Page
  • Home Page Explained
• User's Functions
  • Quick viewing of bank account details
  • Topping or Paying using a Credit Card
  • Raising Tickets and Checking Status of Tickets
  • Viewing the Dashboard
  • Viewing the call summary (Call Recording)
• Group Users Functions
  • Sending email to a user
  • Quick viewing of bank account details from Line item
• Services
  • Packages
    • Segauli
    • Digital Phone
    • Conferences
    • PBX
  • PBX and Call Center
    • Functions of the PBX service bundle
    • Extension Page Explained
    • Adding a New Extension
    • Adding a Follow-Me number
    • PIN Page Explained
    • Adding a New PIN
    • Adding new PINs in Bulk
    • Deleting PINS in bulk
    • Adding Caller-ID's
    • Resetting PIN Balance
    • Recharging PIN
    • Conferences Page explained
    • Adding Conferences
    • Adding an IVR
    • Adding a Queue
    • Adding a DID
    • Adding a Smart Dialer
  • M2M (Machine to Machine)
    • Adding a New PIN (Vivo)
    • Editing or Viewing PIN Card Details
    • Viewing the no activity details
    • Viewing the daily balance
    • Viewing the last connection
    • Viewing the Offline PINS
    • Viewing the Online PINS
    • Modifying PIN Notifications
    • Sending SMS
    • Transferring the Balance
    • Rejecting the Radius
    • Accepting the Radius
    • Pinging a PIN
    • Disconnecting a Chip
    • Adding a New Bundle
    • Deleting a PIN
  • Cell Phone Services
    • Creating a Calling Card
    • Recharging Mobile
    • Sending SMS's
  • CDR Reports
  • Agent Reports
• User Account
  • Editing User Account Details
  • Changing your Password
  • Adding Users
    • Moving from a parent group to the child and back
  • Moving Users from one group or parent to another
  • Signup Chips
  • Uploading Files
• Reports

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